Step-by-Step Guide to HPD eCertification: How to Correct Violations Online in NYC (pdf file)

 A Guide to eCertification for HPD NYC

Simplifying the Process of Correcting HPD Violations

Property owners and managing agents in New York City can now streamline the process of certifying corrected violations with HPD’s eCertification system. Instead of submitting paper-based certifications, property owners can electronically verify that violations have been addressed on time and in compliance with HPD regulations.

What is eCertification?

eCertification is an online tool provided by HPD that allows property owners or registered agents to submit a Certification of Correction electronically. This certification affirms that violations listed on an HPD Notice of Violation (NOV) have been resolved within the designated timeframe.

Who Can Use eCertification?

To be eligible, users must meet the following conditions: ✔ The property must be registered and in compliance with HPD regulations.
✔ The user must be an owner, officer, or managing agent of the building.
✔ The user must have an HPD online account with a valid login and password.
✔ The building must be enrolled in the eCertification system.

Step-by-Step Process to Submit eCertification

1. Log into HPD’s eCertification system using the registered credentials.
2. Select the building that has the violation.
3. Enter the 24-hour security number associated with the property.
4. Review the violations that are still eligible for certification.
5. Input the correction details, including:
   • Date the violation was corrected.
   • The person or company that performed the correction.
6. Submit the verification code to confirm the information.
7. Review the certification document for accuracy.
8. Submit the final version and ensure the violation status is updated.
9. Print or save a copy of the completed eCertification for records.

What Types of Violations Can Be eCertified?

Most violations can be eCertified, except for: ? Lead-based paint violations.
? Mold or vermin violations in Alternative Enforcement Program (AEP) buildings.

However, property owners can use eCertification to certify and pay for heat and hot water violations that are eligible for settlement.

Key Benefits of Using eCertification

✔ Faster Processing: Submitting electronically ensures quicker updates to HPD records.
✔ Convenient & Free: eCertification is a free and user-friendly option compared to paper submissions.
✔ Multiple Violations at Once: Owners can certify different violations across multiple notices in a single session.
✔ No Obligation to Use: Even if enrolled, owners can still submit paper certifications if they prefer.

Common eCertification Issues & Fixes

? Not receiving verification codes? Make sure you’re using Internet Explorer.
? Incorrect information submitted? Update it through the Enrollment Tab.
? Can't complete the submission? Ensure you’re using Internet Explorer as other browsers may not be compatible.

Need Help?

For any questions, contact ecertadmin@hpd.nyc.gov.

Summary of eCertification for HPD NYC

The New York City Department of Housing Preservation & Development (HPD) allows property owners and managing agents to submit certifications of correction electronically through eCertification. This process confirms that violations issued by HPD have been corrected within the legally required timeframe.

Key Points of eCertification:

• Purpose: eCertification enables electronic submission of corrections for HPD violations.

• Eligibility:

  • Property registration must be current.
  • User must be an owner, officer, or managing agent of the building.
  • Requires an HPD online account and building enrollment.

• Exclusions: eCertification is not available for:

  • Lead-based paint violations.
  • Mold or vermin violations in Alternative Enforcement Program (AEP) buildings.

• Certification Process:

  1. Log in using HPD credentials.
  2. Select the building and enter the 24-hour security number.
  3. View violations eligible for eCertification.
  4. Enter details of the correction, including the date and responsible party.
  5. Submit verification code and confirm.
  6. Print or save the final document (without the "Pending" watermark).
  7. Certification is complete, and HPD updates the violation status.

• Additional Features:

  • Users can certify and pay for heat and hot water violations eligible for settlement.
  • Violations from different notices with different due dates can be eCertified in one session.
  • Paper certifications are still an option despite enrollment in eCertification.

• Common Issues & Solutions:

  • Not receiving verification codes? Use Internet Explorer.
  • Submitted incorrect information? Update via Enrollment Tab.
  • Cannot proceed to the final document? Ensure Internet Explorer is being used.

• Support: Questions about eCertification can be directed to ecertadmin@hpd.nyc.gov.

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