Terms and Conditions

Terms and Conditions – DOBSigns.nyc

These Terms and Conditions (“Terms”) govern all transactions, orders, and use of www.dobsigns.nyc (“Site”), its products, and services. By accessing this Site, placing an order, or using our products, you (“Buyer,” “Customer,” or “User”) agree to be bound by these Terms.

1. General Agreement

By purchasing from DOBSigns.nyc (“Seller”), you acknowledge that you have read, understood, and agreed to these Terms. These Terms constitute the entire and exclusive agreement between Buyer and Seller, superseding all prior negotiations, communications, or agreements.

2. Intended Use of Products

All products sold are safety and compliance signs intended for informational purposes only. Buyer is solely responsible for determining whether a product is suitable for its intended use, placement, or compliance with applicable laws, rules, and regulations.

3. Compliance Disclaimer

Seller provides signs designed for use in compliance with certain laws and codes. However, Seller does not guarantee or warrant that its products will pass inspection, meet local code requirements, or be accepted by inspectors. Codes change, and inspectors may interpret them differently. Buyer assumes full responsibility for compliance verification with local authorities.

4. Limitation of Liability – General

To the fullest extent permitted by law, Seller shall not be liable for:

  • indirect, incidental, punitive, special, or consequential damages,

  • loss of business, profits, revenue, or data,

  • inspection failures, penalties, fines, delays, or violations,

  • legal or professional fees.

5. Limitation of Liability – Injury & Installation

Buyer acknowledges that installation of products carries inherent risks. Seller shall not be responsible for any injury, accident, property damage, or death resulting from improper installation, misuse, alteration, or handling of products. Maximum liability for any injury-related claim is limited to $1.00 (one dollar).

6. Limitation of Liability – Legal Claims

In any claim, action, arbitration, or lawsuit against Seller—whether in contract, tort, negligence, strict liability, or otherwise—the maximum total recovery shall not exceed $1.00 (one dollar), regardless of the damages claimed.

7. Orders and Processing

Orders are processed in the order received. Normal processing takes 48–72 hours. Seller reserves the right to reject, cancel, or delay any order for any reason, including suspected fraud, errors, or force majeure.

8. Shipping and Delivery

Seller is not responsible for shipping delays caused by carriers, weather, customs, or events beyond Seller’s control. No refunds will be issued for late deliveries.

9. Risk of Loss

Risk of loss passes to Buyer once goods are delivered to the carrier. Buyer must file claims directly with the carrier for lost, stolen, or damaged shipments.

10. Custom and Made-to-Order Products

Custom products are non-returnable and non-refundable once approved for production, except in the case of a proven manufacturing defect at delivery. Buyer assumes full responsibility for reviewing and approving all custom content.

11. Returns and Exchanges

Non-custom items may be returned within 15 days of delivery, subject to Seller’s approval. Buyer must cover return shipping costs. Returned items must be unused, undamaged, and in original packaging.

12. Inspection Failures

Seller shall not be held liable for any inspection failures, citations, fines, penalties, or enforcement actions arising from Buyer’s use, installation, or placement of signs.

13. Product Warranty

Products are warranted only against manufacturing defects existing at the time of shipment. Warranty excludes normal wear and tear, discoloration, fading, weather damage, misuse, vandalism, or Acts of Nature.

14. Disclaimer of Legal Advice

Seller does not provide legal, architectural, or compliance advice. Buyer is responsible for consulting professionals or agencies regarding applicable laws and regulations.

15. Payment Terms

All payments are due at checkout. Orders may be subject to address verification, fraud screening, and processing delays.

16. Pricing and Errors

All prices are subject to change without notice. Seller reserves the right to correct errors, cancel orders, or adjust invoices if incorrect pricing or information was displayed on the Site.

17. Indemnification

Buyer agrees to indemnify, defend, and hold harmless DOBSigns.nyc, its owners, employees, affiliates, and agents from any claims, losses, damages, fines, legal actions, or expenses arising from:

  • Buyer’s use or misuse of products,

  • improper installation,

  • failure to comply with laws,

  • claims by third parties, inspectors, or government agencies.

18. Force Majeure

Seller shall not be liable for any failure to perform due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, strikes, wars, government actions, power outages, or transportation delays.

19. Governing Law and Venue

These Terms are governed by the laws of the State of New York. Any dispute shall be resolved exclusively in the state or federal courts located in Kings County, New York. Buyer expressly waives objections to venue.

20. Arbitration Agreement & Class Action Waiver

Buyer agrees that any dispute shall first be submitted to binding arbitration under the rules of the American Arbitration Association (AAA). Buyer waives the right to bring or join any class action, collective action, or representative action against Seller.

21. Limitation of Recovery

Notwithstanding any other provision, the maximum financial recovery available against Seller under any theory of law is $1.00 (one dollar).

22. Severability

If any provision is held invalid, the remaining provisions shall remain in effect and enforceable.

23. Entire Agreement

These Terms constitute the complete and exclusive agreement between Buyer and Seller, superseding all prior or contemporaneous communications.

NYC Consumer Protection Disclaimer

DOBSigns.nyc is a small family-owned Brooklyn-based business. We are not affiliated with, sponsored by, or endorsed by the City of New York or any government agency, including but not limited to HPD, DOB, DSNY, FDNY, or DOT.

DISCLAIMER

We are a small, family-owned and family-operated Brooklyn-based business. We are not a City of New York store, nor are our website, products, or services affiliated with the City of New York or any agency of the City of New York. Neither we, nor our business, websites, products, services, or any hyperlinks from our website are sponsored by, approved by, affiliated with, endorsed by, or connected to the City of New York or any agency of the City of New York, including but not limited to HPD, DOB, DOT, DSNY, FDNY, or any federal entity, directly or by implication.

DISCLAIMER ON LEGAL CODES

The codes, regulations, and requirements referenced on our website may not represent the most recent or updated versions. State, federal, or local regulatory agencies may have more current or accurate information. We make no warranties, guarantees, or representations about the accuracy, completeness, or adequacy of the information provided on this site or linked from it.

It is the sole responsibility of the customer to verify all information by reviewing the official sources directly. Any reliance on information found on this website is at the customer’s own risk.

DISCLAIMER ON SIGN USE & DOWNLOADABLE PRODUCTS

The requirements for sign content, format, and placement depend on intended use, property type, and applicable laws. The buyer is solely responsible for determining the appropriate content for a sign or package of signs.

We make no warranty or representation regarding the suitability of any sign for a specific application, inspection, or compliance outcome. It is the customer’s responsibility to ensure that any signs — whether physical products or digital/downloadable files — are in full compliance with all applicable state, federal, local, and municipal laws, codes, and regulations.

By purchasing, downloading, or using any product from our website, the buyer acknowledges and agrees that compliance verification rests entirely with them. Customers are encouraged to carefully review our Terms and Conditions prior to purchase.

GENERAL INFORMATION DISCLAIMER

All content on this site is provided for informational purposes only and does not constitute legal advice, professional advice, or a definitive statement of law. For guidance on specific requirements, customers should consult the laws and regulations referenced, as well as any rules applicable in their jurisdiction.

You may wish to consult with an attorney, compliance officer, or other qualified professional to ensure full compliance with all applicable legal obligations.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, our business, owners, employees, agents, affiliates, and suppliers shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to the use of our website, products (including digital/downloadable files), or services. This includes, but is not limited to, inspection failures, fines, penalties, code violations, property damage, business interruption, or loss of profits.

All products are provided “as is” without warranties of any kind, express or implied. By purchasing or using our products, the buyer assumes all risk and full responsibility for compliance, installation, accuracy, and suitability for their intended use.